Home windows 10 KB4556799 causes audio points, information loss


Home windows 10 KB4556799 is one more replace which has change into problematic for some customers. KB4556799, which is a crucial safety replace, is inflicting audio points and non permanent information loss for customers.

Customers operating Home windows 10 Might 2019 Replace and November 2019 Replace are reporting that the replace is a severe fail with a variety of points together with a damaged audio adapter, non permanent person profile, Blue Display screen of Demise, and even an uninformative error message through the set up course of.

These issues seem to differ from individual to individual and it doesn’t have an effect on each set up of Home windows 10.

In response to person stories, Home windows 10’s reset all of their audio driver configurations and even removes Realtek audio driver. Others famous that their audio gadgets don’t move sound when the replace is put in.

“With this replace, my audio gadgets have been fully damaged. I’ve Realtek audio drivers and I can’t play something through the speaker and even the headphones. I’m experiencing the issue on my desktop and Floor Professional 6. I clicked on the Sound icon and initiated Troubleshooting, which stated that audio enhancements couldn’t be loaded. I uninstalled the replace and audio is now again,” one person instructed us within the feedback.

“I put in the replace and audio drivers are lacking. The Troubleshooter can be not working and I’m unable to uninstall the replace as a result of buttons inside Settings are additionally not working,” one other person instructed us.

There seems to be a sample that I’ve seen. If in case you have Audio Enchantments enabled in your audio gadget, you may expertise the next points after putting in the patch:

  • Playback issues.
  • Sound distortion.
  • Audio gadgets wouldn’t move sound.
  • Sound will move concurrently through the headphone and audio system.

Customers have additionally documented comparable Home windows 10 audio issues on Reddit (1, 2), Microsoft’s reply discussion board and within the Suggestions Hub.

KB4556799 issues

“After this replace, sound comes from each the headphones and laptop computer’s audio system concurrently,” one person famous within the Suggestions Hub.

Find out how to repair audio points after KB4556799

In case you’re experiencing audio points after the replace, observe these steps:

  1. Proper-click on the quantity icon on the taskbar.
    Sound context menu
  2. Open Sound Settings.
    Sound settings
  3. Click on on ‘Sound Management Panel’ within the Settings.
  4. Underneath the Playback tab, right-click on Realtek audio system to open the Properties dialog.
    Sound control panel
  5. Underneath the Superior tab, disable ‘Audio enhancements’.
    Speaker properties
  6. Click on ‘OK’ to use the adjustments.

You may additionally must disable all sound enhancements in your different audio gadgets.

Disable enhancements
Disable enhancements in your headphones

In case your Realtex driver is lacking, obtain the unique driver from the PC producer’s web site and set up it.

Altering Home windows 10’s audio settings so the standard is at 16-bit might additionally resolve a number of the issues.

If nothing works for you, you need to take away the replace fully and pause the replace till a brand new replace is obtainable. That may be completed by going into the Replace & Safety web page in Settings, heading to Superior choices.

Momentary person profile (information loss)

The audio points aren’t the one issues with the KB4556799 replace, both, with some folks claiming that the replace has deleted their information and information, photos or paperwork are lacking.

“My laptop mechanically up to date to this model and ALL of my laptop information had been deleted. I’m not certain how you can get better them and I don’t need to make the issue worse,” a person famous.

“All my information are gone it’s like the pc was cleaned,” one other person confirmed information loss bug.

It’s alarming to instantly have information lacking and all OS settings set to defaults, however the excellent news is, the profile and the info together with desktop customizations are nonetheless there.

Home windows 10 hundreds a short lived person profile through the replace set up course of, moderately than the traditional person profile. Because of this, customers have seen that their desktop customization, pinned taskbar apps or information within the folders akin to Paperwork and Footage have disappeared.

The info together with information and photos are nonetheless there, however they belong to the primary person profile and also you received’t see the folders when Home windows 10 hundreds with a brand new non permanent profile.

The non permanent person profile difficulty has been reported many instances on the discussion board and within the Suggestions Hub, however Microsoft hasn’t formally documented the bug but. It’s not clear how the updates are triggering the non permanent person profile, however there’s a workaround that also works.

To repair the non permanent person profile difficulty, restart the affected system six to eight instances – all the way in which to the desktop – seems to have helped some customers, however that won’t work for everybody.

The extra constant possibility is to only uninstall the replace by following these steps:

  1. Open Settings > Replace & safety > View Replace Historical past
  2. Click on on ‘Uninstall updates’
  3. Utilizing the search field, search the replace package deal.
  4. Spotlight the replace.
  5. Click on “Uninstall” button on the prime of the checklist.
  6. Click on “Sure” to verify your choice.
  7. Reboot your PC when required.

In case you’re conscious of every other issues with the replace otherwise you want extra assist, tell us within the feedback beneath.



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