Uber launches audio recording function for riders, drivers to boost security throughout journeys

Experience-hailing main Uber has launched a brand new in-app security function that can enable drivers in addition to riders to document audio throughout journeys.

Initially, the agency introduced a function referred to as Audio Recording in Latin America as a technique to make folks utilizing Uber there really feel extra protected. The function is now obtainable in additional than a dozen international locations all through Latin America, together with Brazil and Mexico.

“To assist shield privateness, the audio file is encrypted and saved on the rider and driver’s units and by default nobody can take heed to the audio, together with Uber. If both person submits a security report back to Uber, they will connect the audio file to their report,” the corporate stated in a press release.

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As soon as riders and drivers allow this function, they will select to document audio by tapping the protect icon on the map display screen and deciding on “Document Audio”.

Riders and drivers can select to document particular person journeys, and drivers may even have the choice to go away the function on whereas they’re on-line.

All through Latin America this function has been a well-liked technique to promote protected, snug interactions whereas on a visit. For example, almost 70 per cent of riders and drivers surveyed in Rio de Janeiro advised the model this function helped them really feel safer when utilizing Uber.

As well as, the corporate has expanded the capabilities of our RideCheck know-how to detect when a visit takes an surprising route or when a visit ends unexpectedly earlier than the rider’s ultimate vacation spot.

Uber first launched RideCheck in 2019, utilizing GPS knowledge and sensors within the driver’s smartphone to detect potential crashes or an unusually lengthy cease throughout a visit.

Based mostly on suggestions from drivers, the agency will quickly launch a brand new proactive, audio seat belt alert that reminds riders to buckle up firstly of a visit.

The audio alert will come from the motive force’s telephone and can be accompanied by a push notification to the rider’s telephone reminding them to buckle up.

“We consider this new function, which can be obtainable nationally early subsequent 12 months, will improve seat belt use and assist drivers guarantee a protected setting whereas on a visit,” the corporate famous.


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